The senior who's supposed to onboard them is in an incident. The wiki is stale. Their first week is full of meetings recapping things half the team has forgotten. Cognia replaces the wiki with the actual context, queryable.
Two weeks of paired sessions. Ten 'walk me through the system' meetings. The senior who's good at it is also the one shipping the most. Tax shows up everywhere.
The new hire reads the architecture diagram and is no closer to knowing why you swallow that one error or why the staging cluster is a quarter behind. Those are in Slack threads from August.
The new hire pings the channel for every minor decision. They make a small mistake the wiki would have warned about, if the wiki had been updated, which it wasn't.
We've open-sourced the playbook (link below). New hires ask Cognia the five highest-leverage questions about your team and emerge with the texture of the system in two hours.
Day 2-4, the new hire sits in standups with Cognia open. When someone says 'remember the migration?', they search it in real time. They build the index in their head.
A real ticket from the backlog. The new hire searches the memory layer for context, pings the team only when memory doesn't answer. PR ships, reviewers leave normal comments.
Two paragraphs and three citations on what was hard. That doc gets ingested. The next person who joins finds it first. Onboarding gets better automatically.
A real question, a real answer, real citations into the artefacts that mattered. Click any citation to land at the exact source span.